Return & Refund Policy
Returns & Refunds Policy
Returns
We hope you love your purchase. However, if you are not completely satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return, items must be:
- Unused and in original condition
- Returned in the original packaging
- Accompanied by proof of purchase
To initiate a return, please contact us at [your email address] with your order number and reason for the return. Once your request is approved, we will provide return instructions.
Please note that customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method within a few business days. Please note that it may take additional time for your bank or credit card provider to process the refund.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale items
- Custom or personalized products (if applicable)
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.